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Back orders

Where an existing resource is backordered because we are out of stock, the item will be shipped as soon as it comes back into stock. Where you have ordered other resources that are in stock, these will be shipped immediately.

Pre-orders

However, if you are pre-ordering a new book, your total order will be shipped once the pre-ordered book is in stock. If you wish to have other items shipped immediately, please place a separate order for those items.

 

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Announcements

NEW CUSTOMER SERVICE HOURS
Please note that from 1 October 2018, our customer service (phone orders and enquiries) will be available as follows:

Mondays 9am-5pm
Tues/Wed/Fri 9am-1pm

Our office is open outside these hours, but we are not able to provide customer service outside the above listed times.

Call us for free online

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