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Shipping Information

Information about shipping options and rates.

Electronic items

Customers will obviously not be charged shipping costs for downloadable electronic items, e.g. ebooks, mp3s, PDFs, etc. These items are excluded from your order value for the calculation of shipping charges.

Within Australia

Our daily parcel pick up by Australia Post happens quite early each day (around 11:00 am). If you need the order sent "same day" please select the Express Post shipping option or give us a call. Most orders received before 11am are sent same day if in stock.

Postage and handling charges within Australia are based on the order value (before applying any discount coupons and excluding the value of any electronic downloads) and are as follows:

Standard Post Express Post*
Order value up to $A 30.00 $AU 5.95$AU 11.95
Order value from $AU 30.01-74.99 $AU 9.95$AU 14.95
Order value $A 75.00 and over $AU 9.95Please call or email.
* Subject to service availability and parcel size

Parcel tracking (Australia only): Standard and Express Post parcels are sent using Australia Post and include tracking. You will be sent an email with the tracking details once your order has shipped.


This Australian store accepts orders for delivery to the Asia/Pacific Region only (including New Zealand and the complete list of countries below). Orders for delivery to other parts of the world should be placed in our US online store.

Our standard method of delivery is via Australia Post International Mail, and the rates are set out in the table below. Rates are based on the order value (before applying any discount coupons) and excluding the value of any downloads. International parcels are not tracked by the postal service. We can tell you when we lodged the parcel, and roughly when it should arrive according to Australia Post's guidelines, but we can't track where your parcel currently is.

Please be aware that your order may be subject to customs duties/charges in your own country, sometimes depending on the total cost of the order. Please check what rules may apply to you through your own local customs agency.

New ZealandAsia/Pacific*
Order value up to $A 36.00 $A 8.80 $A 8.80
Order value from $A 36.01-100.00 $A 12.00 $A 20.00
Order value from $A 100.01-150.00 $A 18.75 $A 31.25
Order value from $A 150.01-200.00 $A 26.25 $A 43.75
Order value from $A 200.01-250.00 $A 33.75 $A 56.25
Order value from $A 250.01-300.00 $A 41.25 $A 68.75
Order value from $A 300.01-350.00 $A 48.75 $A 81.25
Order value from $A 350.01-400.00 $A 56.25 $A 93.75
Order value from $A 400.01-450.00 $A 63.75 $A 106.25
Order value from $A 450.01-500.00 $A 71.25 $A 118.75
Order value over $A 500.00 Please email us Please email us

* Countries in the Asia/Pacific region are as follows: Bangladesh, Bhutan, Brunei, Cambodia, China, Christmas Island, Cocos Islands, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Laos, Macau, Malaysia, Maldives, Marshall Islands, Micronesia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Norfolk Island, Pakistan, Palau, Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tokelau, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis and Futuna.

Shipping of backordered items

Where an existing resource is backordered because we are out of stock, the item will be shipped as soon as it comes back into stock. Where you have ordered other resources that are in stock, these will be shipped immediately.

However, if you are pre-ordering a new book, your total order will be shipped once the pre-ordered book is in stock. If you wish to have other items shipped immediately, please place a separate order for those items.


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Regular customers may notice that we are now using PayPal in our checkout. When you go to pay, you will be redirected to a secure PayPal form to enter your credit card details.

Our customer service team (phone orders and enquiries) is available as follows:

Mondays 9am-5pm
Tues/Wed/Fri 9am-1pm

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